Overview

Employment Coach – London

Permanent

£27,000

Could you help someone take their first step into a new career?

We’re looking for an Employment Coach to join our team in London, working 35 hours per week.

In this rewarding role, you’ll support unemployed individuals to build confidence, develop employability skills, and secure sustainable employment. Working alongside our Team Leader and Operational Manager, you’ll provide tailored coaching, job search support, interview preparation, and ongoing encouragement to help learners achieve their goals.

What you’ll be doing:

  • Managing a caseload of learners from enrolment through to employment outcomes
  • Delivering engaging 1:1 and group coaching sessions
  • Supporting CV writing, applications, interview preparation, and job search activities
  • Recruiting learners through outreach, community engagement, events, and partnership working
  • Matching learners to suitable vacancies and supporting them through the recruitment process
  • Building strong relationships with employers to secure interviews, work trials, and job opportunities
  • Providing in-work support to help learners sustain employment
  • Maintaining accurate learner records and ensuring compliance with funding requirements
  • Achieving recruitment, engagement, and job outcome targets

What you’ll bring:

  • Excellent communication and coaching skills
  • Experience supporting people into employment, training, or further progression
  • The ability to build positive relationships with learners, employers, and partners
  • Strong organisational and administrative skills
  • A target-focused approach with a genuine passion for helping others succeed

Join us and play a key role in helping people gain the confidence, skills, and opportunities they need to build a brighter future.

Please see attached Job Description for full details

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits – 

  • Flexible working
  • Training and development opportunities
    • BHSF Cashback Scheme (optional)
    • Season Ticket Loan Scheme 
    • Cycle to work scheme
    • Crisis Loan Scheme
    • Electric Car Scheme
    • 3 x Wellbeing Days (pro rata’d for part time employees)
    • Access to Blue Light Card
    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
    • Death in Service Payment (2x annual salary) 
    • Critical Illness Insurance (subject to qualifying criteria)
    Please note that we may close this vacancy early if we receive a high volume of suitable applications.
     
    Diversity at Forward Trust
    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around 3 years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances.

    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

    We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
     
    Employee Screening and Eligibility to Work
    Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

     
    Our Commitment to Safeguarding
    We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

    To apply for this job please visit careers.forwardtrust.org.uk.